Autonomous AI Representatives for Modern Commerce
Deploy high-reasoning AI agents across WhatsApp Business, Instagram Direct, and Facebook Messenger. Automate customer inquiries, capture qualified leads, and book appointments instantly 24/7.
"Can I book a consultation tomorrow at 3 PM?"
"What are your treatment pricing tiers?"
"Do you offer evening appointments?"
Hello Marcus! Yes, we have an opening tomorrow at 3:00 PM EST for your initial consultation.
Please confirm if you would like us to reserve this slot under Marcus Vance.
Customer Engagement: With Legentic vs. Without
Compare key engagement telemetry between manual support workflows and Legentic autonomous AI execution.
| Engagement Metric | Without Legentic (Manual Support) | With Legentic Autonomous AI | Business Impact |
|---|---|---|---|
| First Response Latency Time to first human/AI reply | 4.2 Hours Average | 0.8 Seconds | +320% Lead Retention |
| After-Hours & Weekend Coverage Responses between 6 PM - 9 AM | 0% (Staff Offline) | 100% 24/7/365 Autonomous | +42% Extra Bookings |
| Inquiry-to-Booking Conversion Rate Inbound visitors converted to appointments | 12.4% (Buyer drop-off) | 48.6% Conversion | 3.9x Revenue Uplift |
| Cost Per Routine Inquiry Staff salary cost per simple FAQ ticket | $14.50 - $22.00 | < $0.05 | 92% Cost Reduction |
| Information Consistency Pricing & policy adherence | Varies across reps | 100% Grounded in Knowledge Base | Zero Human Mistakes |
Real-Time Customer Engagement Analytics
Interactive performance graphs detailing customer response speed, resolution velocity, and multi-channel acquisition.
Customer Response Speed Throughout the Week
Resolved by Platform
Engineered for Precision, Conversion, and Operational Control
Unlike standard chatbots that provide robotic answers or fabricate hallucinated facts, Legentic is strictly grounded in your verified company documents and custom representative persona.
Sub-Second Response Latency
Inquiries across Facebook, Instagram, and WhatsApp are answered in under 0.9 seconds. Speed eliminates buyer drop-off and captures customers at peak intent.
Verified Knowledge Grounding
Upload price sheets, PDF brochures, return policies, or consultation guidelines. The system automatically retrieves verified business facts to prevent fabricated responses.
Instant Human Takeover
Total operational safety. You or your agents can step into any active live chat thread with one click, automatically pausing AI auto-replies instantly.
Automated Booking & Qualification
Qualify incoming leads, collect contact credentials, and schedule consultation slots autonomously, booking clients while your team is offline.
Persona & Voice Alignment
Customize your AI team persona name, tone of voice, greeting messages, and signature to perfectly mirror your brand's unique hospitality standards.
Enterprise Account Privacy
Dedicated workspace data boundaries guarantee that customer conversations and private internal files remain confidential and protected.
Where Your Customers Are, 24 Hours a Day
Connect your Facebook Pages, Instagram Business inboxes, and WhatsApp Cloud numbers simultaneously in one unified command center.
WhatsApp Business
Automate inquiries and appointment bookings on the world's most trusted messaging application via official Cloud API.
Instagram Business
Turn DMs and post comments into engaged leads instantly. Answer pricing and product questions without delay.
Facebook Messenger
Auto-reply to Page messages and post comments seamlessly. Keep customer satisfaction high even outside work hours.
Estimate Your Monthly Time & Cost Savings
See how many customer support hours and operational dollars Legentic automates for your business every month.
Automating 95% of routine customer inquiries
Calculated at average $22/hr support cost
From sub-second response lead retention
Up and Running in 3 Steps
No coding, webhook configuration, or complex API setups required.
1-Click Meta Connect
Authenticate via official Meta Login to instantly link your Facebook Pages, Instagram accounts, and WhatsApp Business numbers.
Upload Business Guidelines
Upload your PDF service lists, pricing sheets, FAQs, and business rules. The AI indexes your materials into verified knowledge vectors.
Automate & Monitor
Your representative answers inquiries live 24/7. Review all threads in your Live Inbox and take over any conversation with 1 click.
Custom Solutions Across High-Converting Industries
Explore how businesses leverage Legentic to automate domain-specific conversations.
Clinics & Medical Practices
Automatically answers questions on treatment options, pre-op instructions, operating hours, and patient consultation scheduling.
Retail Brands & Stores
Instant responses to sizing questions, shipping times, return policies, and stock availability across Instagram DMs and Messenger.
High-Ticket Consultancies
Qualifies inbound buyers, answers listing specs, and books discovery calls on WhatsApp before competitors can reply.
Your Data Remains Private, Confidential, and Under Your Control
Dedicated workspace boundaries safeguard customer interactions. Business records are never shared with external parties or used for third-party model training.
Everything You Need to Know
How does the AI know how to answer questions about my business? ↓
You upload your business guidelines, pricing sheets, service catalogs, or FAQs in PDF, TXT, Word, or Markdown format. Legentic indexes your materials to retrieve exact company facts and ground every response.
Can my human staff take over conversations at any time? ↓
Yes, absolutely. In your Live Inbox, every conversation thread features a "Take Over" toggle. When activated, the AI pauses auto-replies instantly, allowing your team to chat with the customer directly.
What happens if a customer asks something not in our knowledge base? ↓
The agent is strictly instructed never to fabricate information. It politely informs the customer that a human specialist will review the request and automatically flags the conversation for your team in the Live Inbox.
Is my company's data shared with other businesses or used for training? ↓
No. All data is completely isolated within your workspace. We enforce strict data privacy standards and comply with official Meta Graph API security requirements.
How fast does setup take? ↓
Setup takes less than 60 seconds. Simply click "Connect Meta" to authenticate your social channels, drop your business guideline files, and your agent begins handling inquiries immediately.
Start Automating Customer Inquiries Today
Deploy your autonomous representative across WhatsApp, Instagram, and Facebook in minutes.